Records Document And Workflow Management
We are recognized as innovators in records management, having implemented one of the first electronic records management systems in a civilian federal agency, which automatically categorizes email and documents into the proper disposition schedule. The system operates with an accuracy equivalent to that of a trained federal records analyst.
Today, more than ever, effective records management is vital to the health of organizations. Highland Technology Services, Inc. specializes in records and content management practices and technology.
Highland can help you meet business goals, improve procedural compliance and enhance your records program. Our proven methodology allows us to identify key business drivers, evaluate the existing business process and IT architecture and determine the organizational needs to support an enterprise records and content management solution.
Business Process Consulting
Highland Technology Services consultants are experts in enterprise content and records management. We work closely with you to develop governance structures to manage information throughout its lifecycle. We develop enterprise wide information policies, classification schemes and taxonomies including NARA-compliant records schedules for federal agencies, and metadata models. Whether the data is structured or unstructured, electronic or physical, Highland’s experienced consultants will help you implement unique records and content management plans and processes that enable you to store and retrieve information quickly, and dispose of it when it is no longer needed.
Highland Technology Services has experience with the major content and records management technology vendors. This allows our consultants to evaluate, design, configure and implement the appropriate technology solution while maintaining vendor neutrality. Our consultants work together with your team to build the right solution. Whether it is a custom tool, an off the shelf tool or a combination of the two, we build the solution that makes the most sense for your organization.